About

We hold no permits, and we say so

A removals firm that publishes what each thing needs before a border will let it in — and is equally clear about where our part of that stops.

No memberships we do not hold, no awards we have not won, and no total of moves completed invented for a home page.

What we are, and what we are not

We are a removals company. We survey, pack, load, ship and deliver households, and we prepare the customs paperwork that comes from the inventory — the described list, the export declaration, the import entry and the relief claim.

We are not a customs broker, a permit agency, a freight forwarder acting alone, or a source of legal advice. We hold no permits and issue none. Where something needs an authority, we name the authority rather than implying we are it.

Why permission is the organising idea

Because it is the question an international move actually turns on, and because almost no removals website addresses it beyond a line about customs clearance being handled.

Most of a house travels on an inventory. A smaller set of things needs declaring. A few need a licence from an authority at the far end. And a handful need a permit under an international convention — with a lead time long enough to reset a moving timetable. People find out which rung they are on at the wrong moment, and that is entirely preventable.

The rung nobody expects

Protected material, and it is almost never the object. It is a component: ivory on piano keys, certain rosewoods in a guitar, tortoiseshell inlay along a drawer front. An entirely ordinary British household can be standing on that rung without anyone having the faintest idea.

So the survey looks specifically at instruments, antique furniture and decorative objects. We identify what is likely to need the question asked, and we say plainly that the question goes to the proper authority rather than to us.

What we decline

Pets and live plants, because anything alive needs certification, approved routes and handling a removals crew is not equipped to provide. Vehicles, because they are a separate import with their own entry, registration and tax position.

In both cases we describe the kind of specialist to look for and take no referral fee for doing it. Declining is more useful than subcontracting quietly and hoping it works out.

Shared or sole use, stated either way

On a shared container your goods are consolidated at a depot, shipped and deconsolidated at the far end — handled several more times by people who never saw your house. On a sole-use container the box is sealed at your door.

Both are legitimate and we quote both on every international enquiry, with what each involves written out. The difference is not a service level; it is how many people touch your belongings.

What we will tell you not to ship

Wine into a country that licenses it. A drone into a jurisdiction that regulates them heavily. Large appliances over a long crossing. Untreated garden timber into a strict biosecurity regime. And, occasionally, a whole household where the vehicle was the only reason the plan made sense.

The frameworks named on this site

International conventions on trade in protected species, national customs authorities, permit offices and biosecurity regimes appear here as public frameworks and operating context. No relationship with any of them is claimed, none endorses this firm, and nothing on this site is legal advice.

Which rung are you on?

Both addresses, roughly what is going, and anything in the house that might sit higher up the ladder — an instrument, an antique, a wine collection, a drone, a car.